Before entering the festival site, the identity of each visitor will be verified. You need to personalize all your tickets. Every single ticket needs to be addressed to each individual visitor.
Attention! If you have cancellation insurance, the names attached to the insurance cannot be changed. Go to manage my booking to personalize your order.
After you have purchased tickets, you will receive a confirmation email with your package overview and the deadline for the personalization.
For each ticket, you need to fill in the following personal details:
- first name
- last name
- date of birth
If you booked Comfort Passes, you need to assign these to the correct person.
If you booked multiple rooms in 1 order, you need to assign these to the correct person.
You can only save the personalization when all the information of the entire order is completed.
- You need to personalize each ticket in your order. You can find the personalization deadline in your confirmation email.
- After the personalization period has ended, name changes won’t be possible anymore. Every single ticket needs to be addressed to 1 individual. If the name on the Tomorrowland Bracelet does not match the name on the visitor's ID, access will be denied.
- Each ticket needs to be personalized. Tomorrowland has the right to cancel an order in case it was not personalized within the deadline. Not personalizing your order does not automatically lead to cancellation.