Festival Passes
A 100% payment is required at the purchase of Festival Passes.
Payment Methods
Cancellation Conditions
Purchase of a Festival Pass is final and therefore non-refundable.
Packages
Prepayment
At the moment of purchase, you have to make a prepayment of at least 30% up to a maximum of €2500.
Remaining balance
The remaining balance of your Package needs to be paid within 30 days after purchase.
Payment Methods
The prepayment needs to be completed with 1 card. The remaining balance also needs to be completed with 1 card, but it can be a different card than used during the prepayment.
Check if the spending limit of your debit or credit card is high enough and if you are allowed to make international payments (to Belgium). Otherwise please contact your bank. Failed payments will not be reprocessed and your application will automatically be rejected.
Cancellation Conditions
Please note, cancellation is never free of charge:
In case of non-payment of the remaining balance, your prepayment will not be refunded.
In the case of cancellation, the following cancellation cost will be charged:
70% before November 1, 2023
80% before December 1, 2023
90% before February 1, 2024
100% as from February 1, 2024
Extras in the Add-On Sale are to be paid immediately and the cancellation fee is always 100%.