Personalization

Before receiving your Tomorrowland ticket, you will need to personalize each ticket in your order. Each single ticket needs to be appointed to an individual visitor. Before entering the festival site, the identity of each visitor will be verified. If the name on your ID doesn't match the name on your Tomorrowland Bracelet, access to the festival will be denied.

ATTENTION: Global Journey Packages need to be personalized during the sale. 
 

Personalization Process

STEP 1
After you purchase your tickets, you will receive a confirmation e-mail from Paylogic without tickets and a link to personalize your tickets. The personalization deadline will be mentioned in the e-mail.

STEP 2
For each ticket you need to fill in the following personal details:

  • First name
  • Family name
  • E-mail
  • Gender
  • Date of birth

STEP 3 
Please double check the personal details on each ticket. No changes will be possible after personalization.

STEP 4
You can only confirm the personalization if all information per ticket is completed. If your personalization is completed, you will receive a new confirmation mail on March 31, 2022 with your e-tickets. You will also be able to download the e-tickets in the Main Buyer’s Tomorrowland account. 

 

Important!

  • All tickets must be personalized. You can find the personalization deadline in your Paylogic confirmation email. If your ticket is not personalized during the time frame stated in your Paylogic confirmation email, Tomorrowland reserves the right to cancel your order and offer your tickets for sale again. In this case, Tomorrowland will execute a refund to the Main buyer (excluding the ticket refund fee).
  • No name changes are possible after the personalization period. Each single ticket needs to be addressed to one single individual. If the name on the Tomorrowland Bracelet does not match the name on the ID, access will be denied.
  • In case you have bought an Easy Tent, Relax Room, DreamLodge, Kokono, Ensuite, Cabana or other DreamVille accommodation you will need to personalize all visitors in the accommodation.
  • You will receive your e-tickets on March 31, 2022. These tickets do not grant you entry to the festival. Your Treasure Case containing your Tomorrowland Bracelet will be shipped to the Main Buyer via postal service in the beginning of July. Your activated Bracelet gives you access to the festival.

 

Name Change

Usually, the personalization of tickets is final and name changes are not possible. For all ticket buyers who have purchased a ticket in 2020 or 2021, we exceptionally allowed a name change. If you wished to make a name change, this was possible in the Main Buyer's Tomorrowland account until March 25, 2022.

More information on tickets purchased in 2020/2021 can be found here:

Tickets 2020/2021