It is no longer possible to request a refund. The refund deadline was on August 15th 2017 at 23h59 CET.
- Automatic Refunds: as from Thursday August 3rd 2017.
Please be aware it is possible your refund is only visible onto your bank account or creditcard receipt a few days after your refund was processed.
- Manual Refund form submission deadline: Monday July 31st 2017 from 13h00 until August 15 2017, 23h59 CET.
- Manual Refund Process starting date: Monday August 21st 2017.
You can expect your refund to be visible in your account within 2 weeks after this date.
Check your cashless account