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Refunds

It is no longer possible to request a refund. The refund deadline was on August 15th 2019 at 23h59 CET.

 

Refund Schedule

Weekend 1

  • Automatic Refunds: as from Thursday July 25th 2019
    Please be aware it is possible your refund is only visible onto your bank account or creditcard receipt a few days after your refund was processed.
    If you used multiple cards during online top-up, the refund will be processed on one of the cards. Please check all cards for the refund.
  • Manual Refund form submission deadline: Monday July 22nd 2019 from 13h00 until August 15 2019, 23h59 CET.
    You can expect your manual refund to be visible in your bank account within 4 weeks after the deadline. 

Weekend 2

  • Automatic Refunds: as from Thursday August 1st 2019.
    Please be aware it is possible your refund is only visible onto your bank account or creditcard receipt a few days after your refund was processed.
    If you used multiple cards during online top-up, the refund will be processed on one of the cards. Please check all cards for the refund.
  • Manual Refund form submission deadline: Monday July 29th 2019 from 13h00 until August 15 2019, 23h59 CET.
    You can expect your manual refund to be visible in your account within 4 weeks after the deadline. 

 

Check your Tomorrowland account